Client Holiday Reviews
"My business is about, giving my clients the best communication & service, when there travelling, to the best destinations and hotels"
Since starting my business in 2018 it has always been my priority to ensure that my clients have the most memorable and enjoyable holidays and feel assured there not alone, and their money and holiday is fully protected.
I always feel really honoured that my trusted clients allow me to help them plan their travel with them and come home and rebook with 70% of them doing so each year, and with 95% of my client referred.
Your decision to book with Exclusive Travel Holidays inspires me to continually strive for excellence and enhance the experiences we offer with our amazing travel partners who give me the energy and knowledge in my business.
I always ask my clients to tell me about the hotel and area to help future clients looking for a great place to stay, along with the service we offer, as that’s my priority every time, you will always find cheaper, but certainly not better.
I would love to hear more about what you thoughts are about my service and your holidays to help others...thank you
Ramada Resort Lara Lara Beach - Antalya Area, Turkey
"Ian Robinson you did us proud again what a fantastic hotel, fantastic food, fantastic entertainment probably one of the best and the service is fantastic and hotel in a great location with lots of bars and shops on the door step. Cheers and will definitely be booking a couple more for next year"
Mr Jolley - September 2023
Infinity by Yelken Resort & Aquapark Kusadasi - Izmir Area
Had an enjoyable holiday at Infinity by Yelkin. Ian was fantastic organising the holiday for us and was in constant contact at key points of the holiday to make sure everything was OK.
Bumby Family - September 2023
Club Mac Alcudia Resort & Waterpark Alcudia - Majorca
The holiday destination recommended by Ian was prefect for my family and we had a fantastic holiday.
The whole process, from booking to flying out, was so easy with exclusive travel.
Thank you so much for your help and I would highly recommend the service
The Deakin Family - September 2023
Club Mac Alcudia Resort & Waterpark Alcudia - Majorca
The holiday destination recommended by Ian was prefect for my family and we had a fantastic holiday.
The whole process, from booking to flying out, was so easy with exclusive travel.
Thank you so much for your help and I would highly recommend the service
The Deakin Family - September 2023
Aegean Plaza Hotel Kamari - Santorini
Ian was top class from start to finish. He held our hand throughout the process, got us a great deal and checked in with during our holiday. Wouldn't hesitate to recommend....
Berry Family - August 2023
Paris - City Break
Following our recent holiday to Paris organised by lan from Exclusive Travel Holidays, we just wanted to say a huge thank you for making it such a special trip, from the moment we settled on where we wanted to go lan made the whole process very simple and was able to personalise the trip just the way we wanted it, finding us a lovely hotel in the exact area of Paris that we wanted. Montmartre is an area known for its historical significance but also very much for its food and wine so an absolutely perfect destination for us.
When we told lan we wanted to make our journey by train he was able to organise this all the way from Wigan to Paris, even when Network Rail struck with their now infamous closures for engineering works (on the Sunday of the busiest bank holiday weekend of the year), lan simply asked us if we would like to travel a day early and organised a change of train and the amazing Kings Cross Crowne Plaza hotel in London for us free of charge.
Once we arrived in Paris we found the hotel very easily just a simple 20-minute journey from the main station of Gare Du Nord via the Paris Metro, simply the only way to travel in Paris.
As we have been to Paris before we had a good idea of which of the cities many attractions we wanted to enjoy and lan was able to provide us with a simple yet flexible way to book these, hassle free before we left the UK but also allowing us to change things up to 24 hours before if necessary.
From start to finish the whole experience was efficient and stress free and lan's expert knowledge and excellent customer service meant that we did not have to worry about a thing other than making sure we were at the station when we needed to be.
All our tickets and booking documents were provided to us in digital format in good time before our departure meaning we could collect our UK rail tickets at a time and location suitable for us and that all we needed once we arrived in London was our mobile phones and our passports.
We will certainly be booking with lan again, his next challenge is that of helping us organise our 10th wedding anniversary trip in 2024 and I would certainly be happy to recommend lan and Exclusive Travel Holidays to my customers, friends and family for all of their travel needs.
Mrs Mort
Iberostar Kuriat Palace Hotel - Tunisia
I can’t thank Ian enough for helping us find such a brilliant holiday at the Kuriat Palace in Tunisia.
We had such an amazing time with having lots of things to see and do whilst there.
We experienced lovely staff service at the hotel and couldn’t recommend this trip more!
Yasmin Jolly - June 2023
MarSenses Ferrera Blanca Hotel - Majorca
I used Ian to book our recent holiday and everything was so nice and smooth, no stress and he even messaged about having a nice time, sent our transfer info while we were away and asked how things were when we got home.
Great service, nice and friendly and will definitely use again, thank you!
Vickey Edmonds - June 2023
Hilton Dalaman Sarigerme Resort & Spa - Dalaman, Turkey
Ian is a fantastic travel agent, he really listens to you for the type of holiday that you would like, he always comes up trumps with some of the most unbelievable destinations.
All in all a first class service from a top class gentleman,
don’t book elsewhere book with Ian
Matt Kehoe
Jurys Hotel - Belfast
I would highly recommend Ian Robinson at Exclusive Travel holidays, I used Ian’s service and expertise when travelling for a city break away with my partner.
He made a fantastic destination recommendation and his local knowledge of the best hotels and locations to stay in was second to none, I have recommended his service to many people since and my father has booked two holidays with him and wouldn’t use anyone else.
Expert travel advisor and also great value for money 👍
Stephen Charnock - August 2023
The Retreat at Blue Lagoon - Iceland
Ian put together a itinerary for a my wife's birthday and made the process of finding the right hotels and destinations easy when I didn't know the country or have the time available to research it.
We had a fantastic time in Iceland and will happily recommend both Exclusive Travel Holidays and Reykjavik!
Matt Hatton - February 2023
MSC Virtuosa - European Cruise
I used Exclusive Travel Holidays last year for my cruise on MSC Virtuosa, It was our first cruise, so did not know what to expect but Ian made the process easy.
The ship itself was fairly new and stunning. The food was lovely and a great variety. It was still just after Covid so we had to still wear masks when walking around the ship.
We spent lots of time in the Sky Bar where my husband could work. We did not get a chance to use the pools as theses were busy family areas, we were prepared for all expenses with pre warning from Ian about WIFI costs etc and had a great time.
This year we are again using Exclusive travel to take an adult only cruise with Virgin.
Mrs Ronanader - March 2023
BA - Cancelled Flights
Ian at Exclusive Travel did a great job in getting our flights booked for our AGM in Miami, did all the legwork, found good flights at a decent price and took away a lot of the hassle!
Shame our flight was cancelled (one of 70 BA flights that day) but Ian offered help and advice at a very late hour on a Sunday evening!
Mrs Stringer Phillips - March 2023
NH Firenze - Florence City, Florence
Ian helped us pick a destination for a long weekend. We looked at various cities and Ian used his knowledge and expertise in helping us decide on Florence at the end of September.
We had an amazing time and the flights and hotel Ian sourced were perfect for what we wanted. Florence is also an amazing place to visit, so use Ian to book a great trip to this city.
Mr McKellen - January 2023
Bristol Sunset Beach - Corralejo, Fuerteventura
I just want to thank you for organizing our holiday to Fuerteventura everything went really well we landed back on time Friday evening also for arranging the extras like online check in and boarding passes etc and contacting me about coach transfer return flight time.
Looking forward now to our holiday to Greece you have organised for us.
Mr Charnock - February 2023
Crowne Plaza Midtown - Manhattan, New York
Just back from New York had a great time Ian organized the flights and the complimentary taxi 🚖 from jfk which was a brilliant experience arrived on time at the agreed pick up point.
Ian was always in contact making sure we had everything we needed thanks a lot for making this a trip of a lifetime for us all
The Lomax Family - January 2023
Mitsis Rinela Beach Resort & Spa - Crete
Great communication, expertise, advice and knowledge from the start, Ian puts the customer first and ensures he goes above and beyond in meeting customer expectations.
Ian made life easy for us during a difficult period for going on holiday
Mr Milkins - August 2022
Apollo Blue- Faliraki, Rhodes
Thank you for all your help and support with the holiday!
We had such an amazing time and everything went so smoothly!
Booking with you made everything so much easier. I’ve also told a lot of my friends the ease of booking through someone such as yourself!
We are looking at booking another holiday for next year and I will definitely get in contact with yourself regarding that.
Thank you so much again!
Miss Arnold - August 2022
Anemi Hotel & Executive Suites - Cyprus Paphos
Thanks Ian for taking care of all our requirements for a short break in Paphos. You managed to find a great Hotel & flights within our budget.
Ian checked in with our party whilst we were away to check all was ok which was a nice touch.
I wouldn’t hesitate again with booking through exclusive travel when I’m next looking for a holiday.
Mrs Openshaw - July 2023
Iberostar Kuriat Palace Hotel - Tunisia
Ian at Exclusive Travel Holidays was really helpful with our recent holiday booking, Ian found us exactly what we wanted and had actually been to the hotel, so could give a personal recommendation.
We were so happy with everything about the holiday, It was more than we expected.
I wouldn’t hesitate to use Ian again. He gives lots of advice and you feel secure booking with him.
Mrs Taylor - June 2023
LABRANDA Hotel Bahia De Lobos Corralejo - Fuerteventura
When we wanted a Canary Island holiday in March we asked Ian to help us, he found us a fantastic hotel In a great location on Fuerteventura.
Nothing was too much trouble and he even messaged us whilst we were away to check everything was OK.
I highly recommend Exclusive Travel Holidays and we look forward to booking our next holiday with them.
Mrs Calvert - May 2023
Hard Rock Hotel - Tenerife
Ian booked a family holiday for us to the Hard Rock Hotel in Tenerife. He took care of everything and just before our departure date Ian sent through everything we needed for a smooth check in at the airport, in addition to all the boarding passes for our return trip.
The hotel was amazing and the room we were
assigned was great.
The Williams Family - March 2023
Radisson Blu Hotel - Disney Paris Marne-la-Vallee
Was recommended to Ian Exclusive Travel Holidays and wasn't disappointed.
He booked us a family holiday to Euro Disney in Jan this year, provided advice on best hotel options, sorted us great flights, and ticket offers.
Always available and not fazed by the tweaks and amendments to the details that we made, a real pleasure to deal with.
Gavin Sherriff
Hotel Villa Anthea Garda, Lake Garda
Thank you to Ian Robinson Exclusive Travel Holidays for arranging a fantastic 11 night stay at the Hotel Villa Anthea in Lake Garda.
The hotel is ideally located in the heart of Garda town and only 2 minutes from the beautiful lakeside with all its shops and restaurants and not forgetting the ferry terminal for easy access to the rest of the lakeside towns.
Wonderful stay and will definitely be going again.
John & Julie Cavanagh - August 2023
Berlin - City Break
You offer the very best service Ian - from the booking stage, ensuring that everything is just right, and then throughout the holiday, checking that all is going well and making sure I knew that you were available at any time if there was anything at all I needed help with.
Mrs Webb
Maldron Hotel - Belfast City Centre
Brilliant!
I just wanted a last minute get away for my wife's birthday.
I couldn't have asked for more from Ian and Exclusive Travel Holidays.
Everything was taken care of, nothing was too much and the attention to detail was first class.
I would highly recommend Ian and his team and when I'm ready to book my next holiday, Ian will be first to know.Brilliant!
I just wanted a last minute get away for my wife's birthday.
I couldn't have asked for more from Ian and Exclusive Travel Holidays.
Everything was taken care of, nothing was too much and the attention to detail was first class.
I would highly recommend Ian and his team and when I'm ready to book my next holiday, Ian will be first to know.
Paul Lloyd - July 2023
Las Vegas - Cancelled Trip
The wife and I had Las Vegas booked for a while, then we suddenly had a surprise - pregnancy related.
Ian was fantastic in arranging a full refund and took the stress away. I’d highly recommend Ian for any holiday bookings in the future
Cavanagh Family